Laqfoil provides a 10-year warranty for all its products. Our parts and materials come with a 25 year manufacturer’s warranty. Our warranty covers stretch technology products end-to-end, including the following unlikely occurrences:
- Dislocation of the profiles
- Sagging of the membrane
- Distortion of the printed image
- Discoloration of the image or film
- Detachment of the harpoon anchor
- Any other cause of lost tension in the membrane.
Our warranty limitations are similar to the usual warranty terms provided by construction contractors. They do not cover:
- Natural disasters or acts of God
- Mechanical damage
- Damage caused by aggressive corrosive chemicals
- Heat above 60C
- Cold below -40C
- Any other damage inflicted on the ceiling membrane from external sources, including sagging or movement of the building’s structural elements.
Laqfoil values long-lasting relations with our customers. Our installers are always available to help to install new light fixtures or add enhancements to pre-existing Laqfoil wall or ceiling products. These procedures are straightforward and affordable, but do require special training, materials, and instruments. Please contact us if you plan any modifications to a Laqfoil stretch technology product. If adjustments are not done by a Laqfoil professional, the Laqfoil 10-year warranty may be voided.